Excellence in Service – to ensure our clients receive our best efforts and customized products of the highest quality before, during and after a transaction

Honesty and Integrity – to exhibit ethical, truthful, and honorable behavior and to exercise good judgment

Passion – to love what we do and to inspire excitement in our clients

Commitment – to be loyal, dedicated, and devoted to our clients, the community, and the profession

Individual Responsibility – to hold ourselves accountable, to deliver what we promise, and to own up to our mistakes

Efficiency and Accuracy – to do things correctly the first time and without wasting time, effort, or resources

Communication – to response quickly, accurately, and honestly to clients, vendors, and suppliers

Comtemporary Travel Knowledge – to constantly research current trends, methods, and destinations to best serve the client and the organization